Shipping Policy
RAWFIT aims to dispatch confirmed orders quickly while keeping tracking and delivery communication transparent.
Processing & Dispatch
Orders are usually processed after payment confirmation or COD verification, depending on the payment method selected at checkout.
Dispatch timelines can vary during launches, holidays, high-volume drops, or operational delays.
Delivery & Tracking
Once shipped, customers receive order tracking updates through the track-order flow and post-purchase notifications when enabled.
Tracking updates may take some time to appear after label generation.
The 3-day return and exchange request window starts once the order is marked delivered.
Failed Delivery & RTO
If delivery attempts fail, the shipment may be reattempted, returned to origin, or marked undeliverable by the courier partner.
In such cases, RAWFIT support may contact you for next steps depending on the order status and return eligibility.