FAQs
Common questions about shopping, checkout, shipping, and returns on RAWFIT.
Orders & Payments
We support both Razorpay prepaid checkout and Cash on Delivery where applicable.
Customers need to log in before checkout so orders, returns, and invoices stay attached to the correct account.
Shipping & Tracking
Once your order is packed and shipped, tracking updates begin to appear in the track-order flow.
Tracking refreshes can take a little time after label generation.
Returns & Exchanges
Eligible returns and exchanges can be requested from the returns portal using your order number and email within 3 days of delivery.
Refunds are processed after the item passes verification according to the active store policy.